Privacy & Cookie Policy

MedSpa Clinics UK (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy & Cookie Policy outlines how we collect, use, store, and protect your personal data when you visit our website or use our services.

Information We Collect

We may collect and process the following data about you:

Personal Information

Contact Details: Name, email address, phone number, and postal address.
Transaction Details: Information related to your purchases, including payment information.
Communication Records: Emails, phone calls, or other correspondence you have with us.

Usage Data

Information about your visit to our website, including traffic data, location data, and other communication data.
Details of the resources you access on our website.

Technical Data

IP address, browser type and version, time zone setting, browser plug-in types, and operating system.

How We Use Your Information

We use your personal data to:

Provide and manage our services.
Process and deliver your orders.
Respond to your inquiries and provide customer support.
Send you updates about our products, services, and promotions (you can opt out at any time).
Improve our website and services by analyzing how you interact with them.

Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity: To fulfill our contractual obligations to you.
Legitimate Interests: To operate and improve our business and website.
Consent: Where you have given explicit consent for us to process your data (e.g., for marketing purposes).
Legal Compliance: To comply with legal obligations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

Service Providers: Trusted third parties that assist us in operating our website, conducting our business, or servicing you.
Legal Authorities: If required by law or in response to legal proceedings.

Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet can be guaranteed to be 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Your Rights

Under data protection laws, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete data.
Erasure: Request that we delete your personal data under certain conditions.
Restriction: Request that we limit the processing of your data.
Objection: Object to our processing of your data where we are relying on legitimate interests.
Data Portability: Request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at the address below.

Cookies

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and gathering information about your use of our website.

Types of Cookies We Use

Essential Cookies: Necessary for the basic functioning of our website.
Analytical/Performance Cookies: Help us understand how visitors interact with our website.
Functionality Cookies: Remember your preferences to enhance your experience.
Targeting Cookies: Used to deliver relevant ads to you.

Managing Cookies

You can manage or delete cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy & Cookie Policy or how we handle your personal data, please contact us at:

MedSpa Clinics UK
The CIBA building,
146 Hagley Road,
Birmingham. B16 9NX.

Email: [email protected]
Tel: +44 121 517 0787

Your privacy is important to us. Please read this policy carefully to understand how we handle your personal data and use cookies on our website.